scrap pad

office tech support

for me, the most frustrating thing about doing general office tech support isn't ingnorant users, it's how fiddly applications are. if you drag-and-drop to one place, it works; to another, it doesn't. preferences ('options...' here in windows-land) are hidden--not only in the tabs of the options window itself, but within obscure panels tucked inside a specific feature. applications throw unnecessary or nonsensical alerts (error -38z72 pops up, but there are no apparent changes in the application's behavior), don't let you do obvious things (like print at 150% size). current objects of frustration: powerpoint, adobe acrobat pro.