email gripes
that last "thanks" when someone does something small but useful for you that would be so easy face-to-face is another useless piece of email in an inbox. sometimes I wish that I could turn an email conversation into chat (persistant, time-insensitive chat) like gmail's conversations but maybe even moved out of the flow of my email until it's finished. especially those office emails, "are you available wednesday or thursday afternoon?" where it takes 15 emails to nail people down to friday afternoon at 2.